1. Introduction
aiadvisores GmbH ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aiadvisores.pro or use our tax advisory services.
2. Data Controller Information
The data controller for your personal information is:
- Company: aiadvisores GmbH
- Address: Parkstraße 37, 70377 Stuttgart, Baden-Württemberg, Germany
- Registration Number: HRB953712
- VAT Number: DE868409173
- Email: privacy@aiadvisores.pro
- Phone: +49 711 8970868
3. Data Collection
We collect information about you in various ways when you use our services. The data we collect includes both information you provide directly to us and information we collect automatically through your use of our website and services.
3.1 Information You Provide
The personal data we collect directly from you may include:
- Name and contact information (email address, phone number, postal address)
- Company information and business details
- Financial and tax-related information necessary for our services
- Communication preferences and correspondence with us
- Information submitted through contact forms or enquiry forms
3.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
- Cookies and similar tracking technologies (see our Cookie Policy for details)
4. How We Use Your Information
We use the personal information we collect for various purposes related to providing our tax advisory services and operating our business. How we use your data depends on the legal basis for processing and includes:
4.1 Service Delivery
We use of your data to provide, maintain, and improve our tax advisory services, including:
- Preparing tax returns and compliance documents
- Providing tax planning and advisory services
- Communicating with you about your tax matters
- Managing our client relationships
4.2 Legal and Regulatory Compliance
We process your information to comply with legal obligations, including:
- Tax reporting and compliance requirements
- Anti-money laundering regulations
- Professional standards and regulatory requirements
- Legal proceedings and regulatory investigations
4.3 Business Operations
We may use your information for legitimate business interests, such as:
- Improving our website and services
- Analysing usage patterns and preferences
- Marketing our services (with your consent where required)
- Preventing fraud and ensuring security
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contract Performance: To fulfil our obligations under our service agreements
- Legal Obligation: To comply with tax, regulatory, and professional requirements
- Legitimate Interests: For business operations, fraud prevention, and service improvement
- Consent: For marketing communications and optional services (where consent is required)
6. Data Sharing and Disclosure
We may share your personal information in the following circumstances:
- Tax Authorities: As required by law for tax compliance and reporting
- Professional Service Providers: With accountants, lawyers, and other professionals assisting with your matters
- Regulatory Bodies: When required by professional standards or legal obligations
- Service Providers: With trusted third parties who assist in operating our business
- Legal Requirements: When required by law, court order, or legal process
7. Your Rights
Under the GDPR and applicable data protection laws, you have several rights regarding your personal information:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal requirements)
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data to another organisation
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for processing based on consent
To exercise these rights, please contact us at privacy@aiadvisores.pro or +49 711 8970868. We will respond to your request within one month.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention practices are based on:
- Professional Requirements: Tax and accounting records are typically retained for 10 years
- Legal Obligations: Compliance with German tax law and regulatory requirements
- Legitimate Business Interests: Maintaining records for potential legal claims
- Client Relationships: Active client data is retained for the duration of our relationship
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Staff training on data protection and security
- Secure backup and disaster recovery procedures
10. International Data Transfers
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules or certification schemes
- Other appropriate safeguards recognised under data protection law
11. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, including how to manage your cookie preferences, please see our Cookie Policy.
12. Marketing Communications
We may send you marketing communications about our services if you have consented to receive them or if we have a legitimate interest to do so. You can opt out of marketing communications at any time by:
13. Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us using the following information:
16. Supervisory Authority
If you believe we have not handled your personal information in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Baden-Württemberg, Germany, this is:
- Authority: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
- Website: www.baden-wuerttemberg.datenschutz.de